Customer Story

Harvust Builds 200+ Forms While Saving 90% in Developer Time with Feathery

Mike Kilcullen
|
Sep 27, 2022
|
3 mins
  • 200+ forms built on Feathery
  • 19% increase in completion rates compared to non-Feathery forms
  • 90% reduction in developer time spent on customizing forms

Challenge

Harvust is an award-winning farmtech startup helping American farms streamline key human resources tasks like employee onboarding, safety training, and communication.

Before using Feathery, the Harvust team manually coded user onboarding forms for their customers. They built a lightweight form renderer that took in JSON data, and they hardcoded customizations as needed.

As a result, anytime they needed to create a form for customers that departed from their default structure, it had to be completely rebuilt by an engineer. This created an operational bottleneck where the engineer had to divert time away from working on core business problems.

Solution

Looking for a solution to this bottleneck, Harvust Cofounder and CEO, James Christopher Hall, searched for a form builder that would allow their team to create high-fidelity forms that are heavily customized and contain complex fields. In addition, Hall needed the platform to have a familiar interface like other low-code tools and a robust developer library.

After hearing about Feathery through word-of-mouth, Hall became intrigued by the possibilities. He reached out to the Feathery team, and after an intro call, they quickly onboarded and began building.

Results

Since adopting the platform, Harvust has built 200+ forms for their customers and seen a 90% reduction in developer time spent customizing those forms.

Hall added that Harvust has seen a 19% increase in completion rates compared to previously built forms—which Hall credits to the implementation of Feathery's signature pad element, as well the forms being overall more visually-pleasing for end users.

With Feathery, Harvust is able to provide an elevated data collection experience for their customers in a simpler and faster manner.

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Related

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

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How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.