Building an account opening workflow is essential for RIAs and financial institutions that want to streamline client onboarding, ensure compliance, and deliver a seamless client experience. An account opening form or workflow manages the collection of client information, integration with custodians, and document generation, ultimately reducing friction for both advisors and clients.
Integrated Data Flow
This workflow pre-fills client information directly from Salesforce, minimizing manual entry and reducing errors. The data is automatically mapped to custodian-specific requirements for Schwab, Pershing, and Fidelity, ensuring that information flows smoothly between systems.
Customization and Scale
With access to a library of over 40,000 documents, firms can generate the exact document needed for each client scenario. Once generated, the workflow automatically maps fields and prepares the document for e-signature, saving time and ensuring consistency.
Seamless E-Signature
At the end of the process, documents are sent out through DocuSign, enabling clients to review and sign electronically. This eliminates the delays and inefficiencies associated with paper-based processes.
Compliance and Accuracy
By centralizing data collection and mapping it to custodian-specific forms, firms reduce the risk of errors that could create compliance issues or delay account funding.
Enhanced Client Experience
Clients experience a guided, digital-first onboarding process that is intuitive, fast, and secure. Advisors can focus on building relationships rather than chasing paperwork.
Operational Efficiency
By automating repetitive tasks, such as populating custodian forms and preparing documents for signature, firms free up staff resources and shorten onboarding timelines.
Competitive Advantage
Leveraging workflows like this reinforces the firm’s commitment to modern client service and efficiency. It positions the firm as tech-forward, reliable, and scalable in handling growth.
To sum it up, a structured account opening workflow is not just an administrative step; it is a critical component in delivering a smooth, compliant, and client-centric onboarding experience. Learn more about why Feathery is the Best Platform for Client Onboarding, Account Opening, and Transitions.