Deployed Engineer

About Feathery

Feathery automates data intake workflows for insurance and wealth management companies. Our customers—including industry leaders like MassMutual—use Feathery to power mission-critical workflows such as insurance underwriting, client onboarding, and automated account openings.

Why We’re Looking for You

Feathery is growing quickly (over 6x YoY), and as we work with more complex and high-profile customers in financial services, we’re expanding our ability to deliver world-class implementations.

We’re looking for a Deployed Engineer to lead technical onboarding and implementation for our strategic accounts. You’ll work closely with customers to design and build robust workflows using the Feathery platform—acting as both a technical architect and trusted advisor. This is a highly cross-functional role that combines customer engagement, hands-on problem solving, and product influence.

If you enjoy building solutions in the real world, thrive in fast-paced environments, and want to play a key role in customer success, this role is for you.

About the Role

As a Deployed Engineer, you’ll work across the full customer lifecycle—supporting pre-sales proof-of-concepts, leading technical onboarding, and owning successful long-term implementations.

You’ll be deeply familiar with the Feathery platform and help customers translate business requirements into scalable, high-performing workflows. You’ll also play a key role in informing our product roadmap, based on what you learn from real customer needs.

This is an early, high-impact role on the team, with opportunities to help define the function and mentor future hires as we grow.

About You

- You have experience working directly with customers in a technical or implementation role.
- You’re comfortable building and debugging workflows, and have a basic understanding of JavaScript for form logic and scripting (advanced coding not required, but a plus).
- You enjoy solving open-ended problems and thinking through customer edge cases.
- You communicate clearly with both technical and non-technical stakeholders.
- You’re proactive, organized, and thrive in high-growth, fast-moving environments.

What You’ll Do

- Lead technical onboarding and workflow implementation for key customers.
- Build and support proof-of-concepts that showcase Feathery’s capabilities pre-sales.
- Partner with customers to design and optimize complex forms and workflows.
- Act as the voice of the customer—surfacing insights to product and engineering.
- Create technical enablement materials (e.g. sample apps, documentation, videos).
- Help shape and scale the deployed engineering function—including hiring and mentoring.

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If you’re excited about helping top-tier financial services firms streamline operations through powerful workflow automation—and want to make a big impact at a fast-growing startup—we’d love to hear from you.